With the ever-growing competition, getting new customers becomes harder every day. Thanks to social and digital media, the sources to generate leads are many and varied. However, lack of proper planning often leads to poorly managed or lost leads, which is a lost opportunity for the company. Therefore, it becomes important to understand what exactly…
The world is moving at a rapid pace and the HR space is not any different. The usual ways of managing human resources are fast becoming obsolete, getting replaced by new methods. If you want to stay ahead of the curve, you need to be aware of these trends. These trends are often associated with…
The competition in the corporate world grows fiercer every day, as more challengers arrive to share a limited audience. The only way to succeed is by beating the competition. While gaining an edge is not easy, ERP solutions can be a saviour. However, with most companies using ERP tools, things have evened out to a…
The world of sales and marketing is nothing less than a battleground, and “do or die” is the motto. While the customer base grows at a slow pace, more companies are cropping up every day. In such a world, gaining an edge over the competition is crucial to success. Let’s take a look at some…
Despite more skilled and qualified personnel today than ever before, the demand and supply of talent is very unbalanced. Somehow, even the top companies with the best packages fail to attract and retain valued professionals. Clearly, you need to step up the game. Fortunately, there are some effective ways to recruit and retain real talent…
Enterprise Resource Planning (ERP) tool is fast gaining an irreplaceable position in organizations. The sheer benefits of the ERP tool make a compelling case for itself. Naturally, many operations (which were not included in ERP by default) are getting integrated with ERP to extend these benefits. Integrating ERP and inventory management is one such recent…
There is no denying that delivering a great customer experience forms the crux of any business. The days of “getting work done” are long gone and replaced by “getting work done smoothly”. But the recipe of great CX is complicated, for there are many components that impart a small yet unique flavour. It is difficult…
We all know that CRM is trending and how! However, sometimes we need hard figures and numbers to understand what exactly is going well and what’s going awry. So, let’s take a look at some CRM statistics and have a better understanding of the performance of the tool: 1. Mobile CRM is the way forward:…