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Tag: exactllyCRM

14 March 2019

5 Reasons to Integrate Customer Behaviour Analysis with CRM

5-reasons-to-integrate-customer-behavior-analysis-with-CRM
Most modern CRMs help you analyze customer behaviour as observed in real life during interactions with your support or marketing teams. CRM also helps you derive insights based on customers’ online behaviour ranging from web usage statistics to social...
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Exactlly CRM customer analysis model, Customer Behaviour Analysis, Customer relationship management, exactllyCRM 1 Comment
09 August 2018

5 Finest Ingredients For A Delightful Customer Experience

5-finest-ingredients-for-a-delightful-customer-experience
There is no denying that delivering a great customer experience forms the crux of any business. The days of “getting work done” are long gone and replaced by “getting work done smoothly”. But the recipe of great CX is...
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Exactlly CRM Customer Experience, exactllyCRM Leave a Comment
24 March 2018

5 Secrets to Delivering Improved Customer Experience in an Omni-Channel Environment

5-secrets-to-delivering-an-improved-customer-experience-in-an-omni-channel-environment
Over the last few years, the way companies handle customer service has drastically changed. While just over a decade ago phone or fax were the only two ways you could contact a company. Today, you have a plethora of...
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Exactlly CRM CRM software, CRM Solutions, CRM Tips, Customer relationship management, exactllyCRM, Improve Customer Experience Leave a Comment
15 February 2018

Leveraging Customer Feedback To Grow Your Business 10X

leveraging-customer-feedback-to-grow-your-business-10X
The first thing you usually learn in any marketing class is that “the customer is always right”. It’s only with a deep understanding of the customer’s mindset that a firm can grow by leaps and bounds. The best way...
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Exactlly CRM CRM Tips, Customer feedback, Customer relationship management, exactllyCRM, Importance of Customer Feedback, Leverage Customer Feedback, Sourcing Impactful Feedback Leave a Comment
05 February 2018

7 Staggering Ways to Improve Real-time Customer Service

7-staggering-ways-to-improve-real-time-customer-service
It is a good fact that excellent customer service plays a crucial role in steering businesses ahead. But with almost every company having dedicated customer service departments, the field is pretty levelled. This is where real-time customer service helps...
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Exactlly CRM CRM software, CRM Tips, CRM Tools, exactllyCRM, Improve Customer Service, Real-time Customer Service, Real-time information Leave a Comment
22 January 2018

8 Ways in Which CRM Software can Help you Close More Deals

8-ways-in-which-crm-can-help-you-close-more-deals
A CRM software helps enterprises to maintain strong business-customer relationships, and a well-organized CRM software system can efficiently keep track of all vital information within the organization, for small and large-scale businesses. Here’s all you need to know about...
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Exactlly CRM Cloud CRM, CRM Data, CRM Integration, CRM software, CRM Solutions, exactllyCRM, Mobile CRM Leave a Comment
08 January 2018

7 Principles For Building Profitable Customer Relationships

7-principles-for-building-profitable-customer-relationships
In any Business-to-Consumer (B2C) business, there is one universal ground rule – Customer is king. Customer relationships are what drive a B2C business and dictate its growth. However, sometimes even the biggest companies ignore the customers in favour of...
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Exactlly CRM building customer relationships, CRM, Customer relationship, Customer relationship management software, exactllyCRM Leave a Comment
16 December 2017

7 Tips to a Successful Implementation of Your First CRM Software

7-tips-to-a-successful-implementation-of-your-first-crm-software
If you have taken the decision to adopt and implement your first CRM software, you must know of its advantages by now. It is no surprise that Customer Relationship Management solutions are changing the way organizations execute their sales...
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Exactlly CRM CRM, CRM Implementation, CRM software, CRM Solutions, CRM Tips, exactllyCRM, Success and growth 2 Comments
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