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Tag: Customer relationship management

08 August 2019

Customer Value Management: Driving More Business with the Help of an Optimized CRM

customer-value-management-driving-more-business-with-the-help-of-an-optimized-crm
Customer value management is one of the most essential elements of modern marketing and management practice. Interestingly, in the last few decades, we can see considerable growth in this approach. But what is CVM or customer value management and...
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Exactlly CRM Customer relationship management, customer value and satisfaction, customer value management, customer value management in CRM, importance of customer value management, what is CVM Leave a Comment
14 March 2019

5 Reasons to Integrate Customer Behaviour Analysis with CRM

5-reasons-to-integrate-customer-behavior-analysis-with-CRM
Most modern CRMs help you analyze customer behaviour as observed in real life during interactions with your support or marketing teams. CRM also helps you derive insights based on customers’ online behaviour ranging from web usage statistics to social...
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Exactlly CRM customer analysis model, Customer Behaviour Analysis, Customer relationship management, exactllyCRM 1 Comment
27 August 2018

5 Customer Service Hacks to Beat the Competition and Scale Ahead

5-customer-service-hacks-to-beat-the-competition-and-scale-ahead
The world of sales and marketing is nothing less than a battleground, and “do or die” is the motto. While the customer base grows at a slow pace, more companies are cropping up every day. In such a world,...
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Exactlly CRM Better sales performance, Competition, CRM software, CRM Tips, Customer relationship management, Customer service, customer service hacks, Screening through social media Leave a Comment
24 March 2018

5 Secrets to Delivering Improved Customer Experience in an Omni-Channel Environment

5-secrets-to-delivering-an-improved-customer-experience-in-an-omni-channel-environment
Over the last few years, the way companies handle customer service has drastically changed. While just over a decade ago phone or fax were the only two ways you could contact a company. Today, you have a plethora of...
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Exactlly CRM CRM software, CRM Solutions, CRM Tips, Customer relationship management, exactllyCRM, Improve Customer Experience Leave a Comment
15 February 2018

Leveraging Customer Feedback To Grow Your Business 10X

leveraging-customer-feedback-to-grow-your-business-10X
The first thing you usually learn in any marketing class is that “the customer is always right”. It’s only with a deep understanding of the customer’s mindset that a firm can grow by leaps and bounds. The best way...
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Exactlly CRM CRM Tips, Customer feedback, Customer relationship management, exactllyCRM, Importance of Customer Feedback, Leverage Customer Feedback, Sourcing Impactful Feedback Leave a Comment
19 September 2017

Top 7 CRM Trends To Watch Out For

top-7-crm-trends-to-watch-out-for
It is common knowledge for any business that retaining old customers is easier than acquiring new ones. To succeed in the long run, everything has to be about customers, from the beginning to the end. So, everyone wants to...
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Exactlly CRM CRM software, CRM trends, Customer relationship management, exactllyCRM Leave a Comment

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