The world of sales and marketing is nothing less than a battleground, and “do or die” is the motto. While the customer base grows at a slow pace, more companies are cropping up every day. In such a world,...
Despite more skilled and qualified personnel today than ever before, the demand and supply of talent is very unbalanced. Somehow, even the top companies with the best packages fail to attract and retain valued professionals. Clearly, you need to...
Enterprise Resource Planning (ERP) tool is fast gaining an irreplaceable position in organizations. The sheer benefits of ERP tool make a compelling case for itself. Naturally, many operations (which were not included in ERP by default) are getting integrated...
There is no denying that delivering a great customer experience forms the crux of any business. The days of "getting work done" are long gone and replaced by "getting work done smoothly". But the recipe of great CX is...
We all know that CRM is trending and how! However, sometimes we need hard figures and numbers to understand what exactly is going well and what’s going awry. So, let’s take a look at some CRM statistics and have...
The recruitment game is ever changing, but the need for good employees is constant. Good employees are made from good candidates, but they are not always within sight. These candidates, called passive candidates, are people who can be potential...
Logistics is as essential to businesses as any other operation like sales and marketing. The flow, supply and transportation of goods and raw material within the company and to sellers/customers form an essential part of any business model. However,...
The world we live in is customer-driven: anything and everything is about customers. The competition to have an edge is fierce, which is perhaps why CRM tool has become an absolute necessity to ensure a better customer experience. But...