Studies show that manufacturers usually have an ERP in place for their day to day business operations. However, they do not make optimum utilization of their ERP. They may use not for billing, tracking equipments and to manage inventory....
Social CRM has helped a large number of businesses to connect with their audiences, engage them and provide great customer service. It has helped businesses to cut down costs and improve relationships with customers with immediate solutions and intuitive...
As per the customer profile definition, the concept defines the description of the business customers that is based on the demographics, interest and hobbies of the individual consumer. The business that deals in offering ongoing services or subscriptions and...
The HR department of every organization is required to make fruitful choices that will contribute adeptly to the company’s growth for the long term. So, when someone asks questions like what is human resource management? Or what is the...
While most businesses may already have ERP implemented, they probably don’t consider ways to make ERP smarter. To make ERP smarter, it needs to re-integrate with smart technologies such as artificial intelligence, blockchain, etc. Most ERP vendors usually offer...
Recent surveys show that most companies purchased their ERPs many years ago, and a majority of these ERP users have not upgraded to the latest versions of their tools. What’s more, these businesses continue to use ERP solutions that...
One of the biggest differences between traditional and social CRM is that the former collects status data, while the latter focuses on large amounts of unstructured data. Traditional CRM stores data sourced from company records, voluntarily-submitted data and information...
The term ’employee performance review’ is self-explanatory. A majority of the companies install performance review software to make the job of analyzing and reporting of every employee duties seamless in a monthly or annual cycle. In a more general...