Customer Service: In large organizations, we often see that ERP and CRM software are integrated to deliver a high-quality service to the customers. ERP sharply focuses on managing your business processes which ultimately improves your customer service. On the other hand, CRM is focused solely on managing relationships with your customers. Therefore in order to…
Customer Service We already know the numerous benefits of an ERP system that helps in streamlining business processes. One among the several ERP modules is customer service. While most companies choose to customize their ERP to give a boost to their customer service, some choose to install a separate CRM. In this article, we shall…
Mobile ERP In a world that is accustomed to taking data anywhere and accessing it from any corner of the globe, mobile ERP couldn’t have stayed behind for a very long time. Rightfully so, it is one of the key buzzwords in enterprise conversations. Mobile ERP allows its users to streamline processes in real-time and…
Business requirements Anything that is new always causes what psychologists call “stress”. Stress can be negative or positive. Positive stress is known as “eustress”, whereas negative stress is known as “distress”. Implementing ERP should bring about eustress, rather than distress. Eustress helps you to make positive changes, which includes adopting ERP in a productive manner….
Software Delivery Models ERP delivery models have evolved over the years and given organizations many options to choose from. The basic points of consideration include work overload, cost economy, the flexibility of operation and data security. Before you choose any model, you must consider the implication it has on your employees, suppliers and customers. The…
Business management What is an ERP? ERP is the business management software that allows the organizations to manage its different facets like planning, operations, sales and marketing. It seamlessly integrates various departments of the organization to function as a single unit determined to achieve a common goal. The information fed in the system by any…
Hidden Costs of ERP Implementing an ERP system brings about a revolution in your organization by improving the way you work. It needs perseverance on your part to make it a success. ERP projects demand both time and money. While ERP vendors will help you in determining the outright cost of setting up the system,…
ERP projects are implemented in order to reduce cost, streamline existing business processes and have greater visibility in operations that helps in making faster and informed decisions. Despite all these lustrous benefits, many businesses leave the project midway or fail disastrously. In many other cases, they are often plagued by missing project deadlines and overbudgeting….