exactllyCRM CAPABILITIES

Every lead tracked. Every follow-up on time.
CRM software that keeps your sales pipeline under your control.

From first enquiry to closed deal — exactllyCRM gives your sales team structure and your management complete visibility, without depending on individual memory or WhatsApp threads.

Built for Indian sales teams that need pipeline visibility, follow-up discipline, and deal control at every stage.

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1997
Serving Since
500+
Companies Trust Us
100%
Lead Visibility
Fewer
Missed Follow-ups
One Connected System

From first lead to final collection — one connected sales execution platform

exactllyCRM connects every stage of your sales process into a single system — so leads are tracked, follow-ups happen, deals close, and orders flow to ERP without gaps, re-entry, or manual handoffs.

📋 Lead Capture
👤 Assignment
📞 Follow-up
📄 Proposal
 Deal Won
📦 ERP Order
💵 Invoice
📈 Collection
100%
Lead Visibility

Every enquiry captured, assigned, and tracked from first contact

Zero
Missed Follow-ups

Structured reminders and overdue alerts ensure every deal progresses

Live
Pipeline Data

Management sees real-time deal status without asking for reports

Direct
ERP Handoff

Closed deals flow to ERP orders without re-entry or manual handoff

Leads get lost. Follow-ups get forgotten. Deals close for whoever shouts loudest.

Most sales problems are not about effort — they are about the absence of a system that keeps every opportunity visible and every next action clear.

Leads Lost in Excel and WhatsApp

Enquiries come in from multiple sources. Without a central place to track them, leads fall through between messages, spreadsheet rows, and follow-up notes that never get actioned.

Follow-ups Missed or Delayed

A salesperson remembers to follow up. But memory is not a system. Hot leads go cold when a call gets pushed or a promise to “follow up tomorrow” is never recorded anywhere visible.

No Visibility Into Pipeline Stage

Management cannot see where deals stand without asking individually. Forecasts are guesses. Coaching is reactive. Decisions are made without knowing which deals are real and which are stalled.

Sales Dependent on One Person

When a salesperson leaves, customer history and deal context disappear with them. The business loses the relationship because everything was in their head, not in the system.

See exactllyCRM structure your sales process

A 30-minute walkthrough of leads, pipeline, and follow-ups — live with your own data.

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Lead Management

Capture and track every lead systematically — from first contact to qualified opportunity.

Leads come from enquiry calls, website forms, trade shows, and referrals. exactllyCRM captures them all in one place, assigns them immediately, and ensures nothing is missed between source and salesperson.

  • Capture leads from multiple sources — calls, forms, trade shows, referrals — into one view
  • Assign leads to specific salespeople immediately on entry
  • Track lead source and conversion to understand which channels perform
  • Set qualification criteria so the pipeline only fills with real opportunities
  • View unassigned, overdue, and stalled leads at a glance
Business ImpactNo lead falls through. Every enquiry reaches a salesperson with a clear next action.
Lead Inbox — Today
Anita Sharma
ABC Manufacturing · Inbound call · 2 hrs ago
New
Raj Patel
XYZ Traders · Trade show · Yesterday
Contacted
Meera Singh
DEF Enterprises · Website form · 2 days ago
Qualified
Sunil Kumar
GHI Chemicals · Referral · 3 days ago
In Discussion
14 new leads this week 4 unassigned
Sales Pipeline — May 2026
Total Pipeline
₹1.24Cr
Active Deals
42
Stage Breakdown
New / Enquiry
24 leads
Qualified
16 · ₹28L
Proposal Sent
9 · ₹38L
Negotiation
5 · ₹24L
✓ 3 deals closed this month — ₹18.8L
Sales Pipeline

Monitor pipeline movement and sales progress — so management always knows where each deal stands.

A pipeline is only useful when it shows you what is moving, what is stuck, and what needs attention. exactllyCRM makes the entire sales pipeline visible to the team and management without anyone needing to ask.

  • Configurable pipeline stages matched to your actual sales process
  • Deal value and expected close date tracked at every stage
  • Stalled deals flagged automatically when no activity for a defined period
  • Management view across all salespeople and regions in one dashboard
  • Forecast revenue from active pipeline data — not verbal updates
Business ImpactAccurate revenue forecasts. Coaching based on facts. No surprises at month end.
Follow-up & Activity Tracking

Ensure follow-ups never slip through — structured reminders tied to every deal and every stage.

Follow-ups are where most deals are won or lost. exactllyCRM attaches tasks, call logs, and reminders directly to each deal so nothing is left to memory and every salesperson knows exactly what to do next.

  • Schedule follow-up tasks with date, time, and description against each deal
  • Overdue follow-ups flagged immediately — no deal goes unattended silently
  • Log calls, emails, and meeting notes directly on the deal record
  • Daily task list for each salesperson — clear priority, clear ownership
  • Manager visibility into team follow-up completion and missed tasks
Business ImpactDeals progress because follow-ups happen. No opportunity goes cold due to inaction.
Follow-up Tasks — Today
Overdue
Call Ravi Mehta — Proposal follow-up
ABC Corp · Due yesterday
11:00 AM
Demo call — Sharma Technologies
Qualified lead · First demo
3:30 PM
Send revised quote — DEF Industries
Negotiation stage · Price revision requested
Tomorrow
Contract discussion — GHI Pvt Ltd
Negotiation · High priority
See how exactllyCRM structures your sales process from lead to close.

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Customer Profile
PI
Patel Industries Pvt Ltd
Suresh Patel · Owner · Ahmedabad
Deals Closed
2 deals · ₹24.6L
Open Deal
₹14.2L pipeline
Recent Activity
Follow-up call logged4 days ago
Proposal sent9 days ago
Demo completed14 days ago
Customer Database

Maintain complete customer interaction history — accessible to anyone on the team.

When a salesperson leaves, the customer relationship should stay. exactllyCRM keeps the full deal history, contact details, and interaction log in the system — so any team member can pick up exactly where the last conversation left off.

  • Centralised company and contact records with complete deal history
  • All calls, emails, and meeting notes attached to the customer record
  • Multiple contacts per company with role and communication preference
  • Open and closed deal history linked to each customer
  • Notes and context preserved even after salesperson reassignment
Business ImpactCustomer relationships belong to the business — not to individual salespeople.
Reporting & Dashboard

Gain visibility into sales performance and conversion trends — without waiting for someone to compile them.

Management should be able to see sales performance, pipeline health, and team activity any time — not only when someone prepares a report at the end of the month. exactllyCRM keeps these metrics live and accessible.

  • Pipeline funnel with lead-to-deal conversion at every stage
  • Salesperson-wise performance: leads, follow-ups, deals, and revenue
  • Activity reports: calls made, tasks completed, overdue follow-ups
  • Revenue forecast based on active pipeline value and close probability
  • Filter by date range, region, product, or individual salesperson
Business ImpactData-driven sales decisions. Coaching based on numbers. Forecasts you can rely on.
Sales Report — Q1 2026
142
Total Leads
11
Deals Won
7.7%
Conversion
Conversion Funnel
Leads
142
Qualified
68
Proposals
28
Deals Won
11
Total Revenue ₹64.2L
Field Access — Mobile
5
Today’s Tasks
8
Active Deals
Today’s Schedule
9:30 — Site visit · Mehta Group✓ Done
12:00 — Demo · Kumar TextilesNow
3:00 — Follow-up call · ABC CorpPending
Location check-in: Mehta Group → verified ✓
Mobile CRM

Keep field sales teams connected and productive — leads, tasks, and deal updates on mobile from anywhere.

Sales executives working in the field should not need to return to the office to update a deal or check a task. exactllyCRM is fully accessible on mobile so field teams stay connected to the pipeline throughout the day.

  • View and update leads, deals, and follow-up tasks on mobile
  • Log calls and meeting notes immediately after a client visit
  • GPS-based location check-in for field visit verification
  • Access customer contact details and deal history before every visit
  • Receive reminders and overdue alerts in the field — no delay in response
Business ImpactField teams stay productive and connected — pipeline updates happen in real time, not at end of day.
Lead to Collection — Fully Connected

Every step from first enquiry to payment — one connected system

exactllyCRM connects your sales process end-to-end — from lead capture through to ERP order processing, invoicing, and collection visibility — without gaps, duplication, or manual handoffs.

01
Lead Capture
Enquiries from calls, web forms, trade shows, and referrals captured in one inbox and assigned immediately.
02
Assignment
Lead assigned to the right salesperson by territory, product, or rule — with a clear next action and deadline.
03
Follow-up
Structured call logs, tasks, and reminders ensure every lead is followed up on schedule with nothing left to memory.
04
Proposal Sent
Quotation created and sent from the CRM deal record. Follow-up reminder auto-scheduled from the proposal date.
05
Negotiation
Deal stage updated as terms are discussed. Revised quotes tracked. Stalled deals flagged for manager review.
06
Deal Won
Opportunity marked closed — with value, date, and salesperson recorded. Handoff to operations triggered immediately.
07
ERP Sales Order
Sales order created in exactllyERP from the closed deal — no re-entry of customer, product, or pricing data.
08
Dispatch
Stock checked and dispatch initiated from ERP. Operations team has full visibility from the same order record.
09
Invoice
Invoice generated and delivered from ERP after dispatch. Linked to the original CRM deal for complete traceability.
10
Collection Visibility
Outstanding payments visible in the system. Sales team sees which closed deals have pending collections — enabling timely follow-up.

Steps 07–10 require exactllyERP integration. Learn about exactllyERP →

See how your leads, deals, and collections connect in one system.

From lead capture to invoice collection — see it all in one live walkthrough.

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Sales Process Discipline

Beyond pipeline tracking — the disciplines that drive consistent revenue

Tracking deals is the foundation. exactllyCRM also supports the sales process disciplines that separate structured teams from reactive ones — from territory management and quotations through to direct ERP integration.

Revenue Forecasting

Predict monthly and quarterly revenue from active pipeline data — filtered by stage, salesperson, or product — without manual spreadsheet aggregation.

Territory Management

Assign leads and accounts by region, city, or product line. Each salesperson sees their own pipeline clearly without overlap or gaps in coverage.

Quotation Management

Create and send proposals directly from CRM deal records. Track whether the quote was opened, revised, or accepted — and schedule the follow-up automatically.

ERP Integration

When a deal is closed, exactllyCRM connects directly to exactllyERP — no re-entry of customer, product, or pricing data between sales and operations.

CRM Deal Sales Order Dispatch Invoice Collection
Sales Visibility for Management

Management dashboards with real-time visibility across every deal and owner

exactllyCRM surfaces the signals that sales managers and business owners need to coach effectively, forecast accurately, and intervene before deals are lost.

Overdue Follow-ups

See every follow-up that has passed its due date across the entire team — by salesperson, deal, and number of days overdue. No chasing required.

Stuck Opportunities

Deals that have not moved stage or had activity in a configurable number of days are flagged automatically so managers can intervene before they go cold.

Rep-wise Pipeline

Compare pipeline value, deal count, and stage distribution across salespeople. Identify who needs coaching and which territories are underperforming.

Forecast Value

Revenue projections based on live pipeline data, deal stage, and expected close dates — not on verbal updates or end-of-month Excel submissions.

Lost Deal Analysis

Analyse why deals were lost — by reason, stage, salesperson, and competitor. Use patterns to improve qualification criteria and close rates over time.

Conversion Trends

Track lead-to-deal conversion rates by month, source, salesperson, and product. Identify what is working and where the funnel is losing volume.

Built for Every Role

exactllyCRM works for every person in your sales organisation

Whether you are in the field, managing a team, running operations, or overseeing collections — exactllyCRM gives each role the visibility relevant to their work.

Sales Representatives

Your daily task list, deal pipeline, and follow-up reminders — in one place

See every lead and deal you own. Get reminded of overdue follow-ups. Log calls and notes from mobile after every client visit. Know exactly what to do next without relying on memory.

Sales Managers

Team pipeline visibility, overdue alerts, and performance data — without holding meetings

See the pipeline across your entire team. Identify stuck deals and overdue follow-ups. Coach based on data. Forecast monthly revenue from live stage information.

Business Owners

Revenue forecast, team performance, and deal health — visible any time you check

Get the top-level view you need without waiting for a report. Since 1997, exactlly has built software for business owners who need answers, not just dashboards — and exactllyCRM carries that principle forward.

Operations Teams

Closed deals flow directly into ERP orders — no manual re-entry between sales and dispatch

When a deal is confirmed, the sales order is created in exactllyERP from the CRM record. Stock, dispatch, and billing all follow from the same data — no handoff gap, no duplication.

Finance Teams

Invoice status and collection visibility linked to the original deal

See which closed deals have outstanding invoices and pending collections. Track payment status from the same system where the deal was won — without switching between CRM and accounting.

AI Copilot

Sales intelligence on demand — ask your pipeline, get answers instantly.

Ask exactllyCRM questions about your pipeline, team performance, and deal status in plain language — and get direct answers from live CRM data without building a single report.

  • Identify deals stuck in any stage for more than 14 days before they go cold
  • Surface overdue follow-ups across the entire team by rep and deal stage
  • Find your highest-converting rep and understand what is driving their results
  • Project monthly close value from active pipeline with deal-stage weighting
Show me all deals stuck in Proposal or Negotiation for more than 14 days without activity.
11 deals have had no activity in 14+ days. 3 are in Negotiation with a combined value of ₹28.6L — the highest-risk group. Patel Industries at ₹14.2L has not been touched in 18 days. Want me to schedule urgent follow-up tasks for all 11?
What is my projected pipeline close value for this month, and which reps are on track?
Projected close value for May is ₹36.4L across 8 deals. Vikram Nair leads with ₹18.2L in confirmed Negotiation stage. Rajesh Kumar has 8 overdue follow-ups putting ₹9.6L at risk. Team conversion is tracking at 7.9% — up from 6.2% last month.
Why exactllyCRM

A CRM that fits how Indian sales teams actually sell

Most CRMs are designed for data entry. exactllyCRM is designed for sales execution — with workflows that keep teams disciplined and management informed without adding friction.

30+
Years of Business Software Experience

Backed by three decades of building practical software for Indian businesses across ERP, HRMS, and sales operations.

500+
Companies Trust Exactlly

Companies across manufacturing, trading, chemicals, seeds, and FMCG rely on Exactlly products to run sales and operations.

100%
Lead Visibility from First Contact

Every lead entered into exactllyCRM is visible, assigned, and tracked from first contact through to conversion or closure.

Zero
Deals Lost to Process Gaps

Structured follow-up, stage tracking, and overdue alerts ensure no deal falls through because a task was forgotten or a follow-up was delayed.

How We Compare

A pipeline tracker is not enough when follow-up, visibility, and execution are connected

Feature
Excel / WhatsApp
Generic CRM
exactllyCRM
Lead capture from multiple sources
Partial
Follow-up reminders and overdue alerts
Partial
Stage-wise pipeline visibility for management
Customer interaction history preserved on exit
Mobile access for field sales teams
Partial
Salesperson-wise performance reporting
ERP and billing integration
AI Copilot for pipeline queries
Implementation and onboarding support
Partial
FAQ

Common Questions

Questions sales managers and business owners ask before their first demo of exactllyCRM.

Does exactllyCRM integrate with ERP for order processing and invoicing?

Yes. When a deal is marked closed in exactllyCRM, the sales order can be created directly in exactllyERP without re-entering customer, product, or pricing data. From there, stock check, dispatch, invoice generation, and collection tracking all follow from the same record — eliminating the handoff gap between sales and operations.

Can I track a quotation from the CRM until the order is approved?

Yes. Quotations are created and sent from within the CRM deal record. Each quote is tracked by status — sent, under review, revised, or accepted. Follow-up reminders are auto-scheduled after the proposal date so no quotation ages without a response. When the order is approved, it flows directly to exactllyERP.

Is exactllyCRM accessible on mobile for field sales executives?

Yes. exactllyCRM is fully accessible on any smartphone browser. Field executives can view their task list, update deal status, log call notes, and check customer history during client visits without returning to the office. GPS-based location check-in supports visit verification for field teams.

Can multiple salespeople use exactllyCRM without their data overlapping?

Yes. Each salesperson sees only their assigned leads and deals by default, while managers get a consolidated view across the entire team. Territory and product-line assignments ensure leads go to the right person without duplication or overlap, and reporting isolates individual performance clearly.

How does exactllyCRM help managers track overdue follow-ups across the team?

Managers see a live dashboard showing every overdue follow-up across the team — by salesperson, deal, and number of days past due. Overdue tasks are surfaced automatically so managers can intervene before deals go cold, without holding team meetings or manually reviewing each rep’s task list.

Does exactllyCRM show collection status and outstanding invoices for closed deals?

When integrated with exactllyERP, the sales team can see which closed deals have pending invoices and outstanding collections directly from the deal record. This gives the sales team visibility into payment status so they can follow up proactively — without depending on the finance team to share updates separately.

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Structure your sales process — from first lead to final collection.

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